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Constantinos Constantinides, QIB chief strategy and digital officer, receiving the award.
Qatar Islamic Bank (QIB), Qatar’s leading digital bank, has bagged two awards including the Financial Inclusion Award in the Middle East, and the coveted title of the Best Islamic bank in Qatar for the seventh consecutive year, at the EMEA Middle East Banking Awards 2023, underscoring its commitment to excellence and inclusivity.
These accolades were announced during the sixteenth edition of the awards ceremony held recently in Dubai, and attended by QIB’s senior management.
In the past year, QIB made significant strides in enhancing its digital offerings, both for customer-facing interactions and internal operations, resulting in substantial benefits for its customers and stakeholders. Notably, 99% of transactions are now self-serve while more than 50% of personal financing and credit cards are fulfilled instantly through the QIB mobile app.
The bank introduced over 50 new digital products and services for both individual and corporate customers, contributing to its efficiency and elevating customer satisfaction. These achievements, including a a record net profit of QR4.31bn, a return on asset of 2.3% and a cost-to-income ratio of 17.1%, substantiate its recognition as the best Islamic bank in Qatar.
QIB has been advancing financial inclusion through its innovative, separate QIB Lite App, which simplifies payments and transfers, and available in multiple languages and provides easy access to financial products and services for low-income earners.
QIB is also offering the Bedaya student account to empower students and promote financial literacy among the young population. Furthermore, the bank provides dedicated banking solutions for women and small and medium-sized enterprises.
“Through leveraging technology, we have spearheaded financial market innovation, introducing advanced products and services to fulfil our customers’ banking requirements. These accolades further validate our strategic vision, customer-focused approach, and ongoing endeavours to reshape the banking landscape in Qatar and beyond,” said Bassel Gamal, QIB’s Group chief executive officer.
These accolades were announced during the sixteenth edition of the awards ceremony held recently in Dubai, and attended by QIB’s senior management.
In the past year, QIB made significant strides in enhancing its digital offerings, both for customer-facing interactions and internal operations, resulting in substantial benefits for its customers and stakeholders. Notably, 99% of transactions are now self-serve while more than 50% of personal financing and credit cards are fulfilled instantly through the QIB mobile app.
The bank introduced over 50 new digital products and services for both individual and corporate customers, contributing to its efficiency and elevating customer satisfaction. These achievements, including a a record net profit of QR4.31bn, a return on asset of 2.3% and a cost-to-income ratio of 17.1%, substantiate its recognition as the best Islamic bank in Qatar.
QIB has been advancing financial inclusion through its innovative, separate QIB Lite App, which simplifies payments and transfers, and available in multiple languages and provides easy access to financial products and services for low-income earners.
QIB is also offering the Bedaya student account to empower students and promote financial literacy among the young population. Furthermore, the bank provides dedicated banking solutions for women and small and medium-sized enterprises.
“Through leveraging technology, we have spearheaded financial market innovation, introducing advanced products and services to fulfil our customers’ banking requirements. These accolades further validate our strategic vision, customer-focused approach, and ongoing endeavours to reshape the banking landscape in Qatar and beyond,” said Bassel Gamal, QIB’s Group chief executive officer.
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